Carers Information


Coronavirus Advice for Unpaid Carers

Midlothian Council has produced a useful web page for unpaid  carers during the pandemic  -

Unpaid carers can be provided with personal protective equipment (gloves, aprons and masks) - please see the following leaflet to find out when you should use these and how to order them - PPE for unpaid carers information leaflet

The council also suggests that it would be helpful for carers to complete an Emergency Plan which includes information on the person you care for, and what help you provide them. This information is helpful in case you are unable to provide care, for example if you are unwell. You can download a Carers Emergency Plan here.

VOCAL (Voice of Carers Across Lothian) have created a useful leaflet for carers to let them know what support is available to them during the pandemic. 

You can download the leaflet - Support for Carers Leaflet.

Covid-19 Vaccinations for Unpaid Carers

You qualify as an unpaid carer and can self-register for the vaccine if:
You are 16 to 64 years old;
You provide face-to-face care and support to one or more family members, friends or neighbours;
The care you provide is not part of a contract or voluntary work;
If caring for someone under 18, they are affected by a disability, physical or mental ill health; and
You have not already received your first COVID-19 vaccination or vaccination appointment letter.

If all of these apply to you, you can register either online at or via the Covid vaccination helpline (0800 030 8013) from Monday 15 March.

You can read more about unpaid carers in this Information Leaflet from the Scottish Government.

Are You a Carer?

If you are  then please click here to let us know - we may be able to help you.

Sharing Medical Information

If you are responsible for helping to look after the healthcare for the person you care for, e.g. telephoning for results, discussing symptoms with their GP, then the person you care for may find it helpful to provide the surgery with consent to share their medical information with you. They can do so by filling in the Consent To Share Information Form and posting it to the practice. We can only share medical information with carers if we have the consent of the person you care for. 

If you hold guardianship or power of attorney for the person you care for and they are a patient at our practice then please post a copy of the document stating this to our practice.

Carers support groups vocalMainLogo

 VOCAL (Voice of Carers Across Lothian) provide carer event and training programmes.

You can book your place on courses and events provided by VOCAL by visiting the Carer Events and Training website.

Assistance for Unpaid Carers

The last few months have brought many challenges, not least for unpaid carers, many of whom have been unable to access any means of a break from caring, in any shape or form.  Wee Breaks in Midlothian is open for applications and can assist any unpaid carer who is providing support for someone who lives in Midlothian. Please download The Wee Breaks Leaflet for more information. 

Useful contact numbers for carers
Social Work Emergency Service:
Edinburgh, East and Midlothian: 0800 731 6969
West Lothian: 01506 281028/9

NHS 24: Non-emergencies dial 111 (or contact GP).
Police Scotland: Non-emergencies dial 101.
For emergencies (ambulance, fire and police): dial 999.
Accident and Emergency Departments (A&Es):
Aged 13 & over Royal Infirmary of Edinburgh: 0131 536 1000
Under 13 years Royal Hospital for Sick Children: 0131 536 0000
All ages A&E Department, St John’s Hospital, Livingston: 01506 532000

Samaritans: 116 123 (free to call from mobile & landline)
Domestic Abuse Violence Helpline: 0808 2000 247
Breathing Space: 0800 83 85 87
Edinburgh Crisis Centre (mental health): 0808 801 0414
Psychiatric Emergency Team: 0131 537 6000
Antisocial Behaviour Helpline: 0131 529 7050

If you smell Gas: 0800 111 999
Water supply emergencies: 0845 600 8855
Electricity power cuts:
Scottish Hydro: 0800 300 999
SP Energy Networks: 0800 092 9290 (landline) 0330 1010 222 (mobile)

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines

NHS Choices

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.


NHS ScotlandThis site is brought to you by My Surgery Website