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Novel Coronavirus - Information from Health Protection Scotland

If you have been to Wuhan, or Hubei in the last fourteen days, stay indoors and contact the Corona virus helpline on 0800 028 2816 even if you do not have symptoms.

If you have shortness of breath, a cough, or fever and have been to any of these places in the last 14 days:
China - Taiwan - Thailand - Singapore - Japan - Malaysia - Republic of Korea - Macau - Hong Kong 

  • Stay indoors and avoid contact with others.
  • Contact NHS 24 by calling 111 for advice.
  • Please follow this advice even if you do not have symptoms of the virus (cough, runny nose, sore throat, fever, difficulty breathing).
  • Do not go to work, school or public areas.
  • Avoid visitors in your home.
  • Avoid using public transport or taxis
  • For more information, visit
  • Click Mandarin language information poster to view this information in Mandarin

If you have been tested for the Corona Virus in the community, and have been advised to isolate within your own home please
read the document linked below for more information:

Local WNCoV patient information sheet v2.docx

Appointment Availability

As there can be some variation in the number of routine GP appointments available to book each day of the week, we would like to advise you on the days you are most likely to be able to book an appointment. We will update this information weekly.

Week beginning 17th February 2020

Monday 17th February : Good availability No online appointments
Tuesday 18th February : Average availability
Wednesday 19th February : Average availability
Thursday 20th February : Limited availability
Friday 21st February : Average availability No online appointments

Week beginning 24th February 2020

Monday 24th February : Average availability No online appointments
Tuesday 25th February : Average availability 
Wednesday 26th February : Limited availability 
Thursday 27th February : Average availability Good online appointment availability
Friday 28th February : Average availability

Emergency surgeries run every day for patients with urgent medical problems that cannot wait until the next day for attention.

Rowlands Pharmacy - Repeat Prescriptions

Rowlands Pharmacy have been in touch with our practice to explain that they are using offsite dispensing for repeat prescriptions. They have requested that patients order repeat prescriptions seven days before their medication is due to allow time for prescriptions to be delivered back to the shop, so please bear this in mind if you are a Rowlands customer. Rowlands can still dispense acute prescriptions on the day in their shop. If you have any questions, please telephone Rowlands Pharmacy in Bonnyrigg on 0131 663 8353 or Rowlands Pharmacy in Loanhead on 0131 440 0511.

Emailing Prescription Requests to Our Practice

Please can all patients who email prescription requests to our practice check that they are using our current email address, which we have had since 2016 :

We have been made aware that some patients may still be using our old email address, which no longer works (

Emails to the old address were being redirected to our new email address until November this year, but no longer are.

Please update your email address book with

Hormone Replacement Therapy National Shortage

If you are requesting a prescription for HRT, please be aware that the UK is currently facing a nationwide supply shortage.

Unfortunately our practice, and your local pharmacies have no control over this problem but we are trying our very best to assist the patients affected.

However you may face a delay in obtaining your prescription, and we appreciate your patience.

In some instances, it may be necessary for you to discuss an alternative treatment with a GP or Advanced Nurse Practitioner (rather than a Practice Nurse) before a prescription can be issued, and you will be advised if this is the case for you.

Child Flu Nasal Vaccinations

We have now received our supply of child flu nasal vaccinations for two to five year olds, who must have turned two by 1st September 2019. Please get in touch with us to book an appointment for your child. You can read more information about the vaccinations on the NHS Inform website.

Flu Vaccination Clinics

All patients over sixty-five and patients with certain chronic diseases such as asthma, diabetes or cardiovascular disease are eligible for flu vaccination, as are patients who have compromised immunity (e.g. chemotherapy patients). It is recommended that all pregnant women are vaccinated. If you are unsure if you are eligible for flu vaccination this year, please ask at the practice

School aged children will be given flu vaccinations at school. If your child misses their vaccination at school then please get in touch with us to arrange it here at the practice.

Children aged two to five will be vaccinated here at the practice  and clinic details will be released in the near future.

New Royal Hospital for Sick Children and Young People opening indefinitely delayed

As has been widely reported, the opening of the new hospital, which was due to open on 9th July 2019, has been indefinitely delayed. You can read the Scottish Government's response :

Please continue to use the existing Royal Hospital for Sick Children at Sciennes until further notice. We will update you with any further news as this becomes available.

New Midlothian Transport Guide

Forward Mid, Midlothian's Disability Equality Form, have created a brand new up to date transport guide for travelling from Midlothian. You can download this by clicking here.

Weekly Staff Training - Wednesday 12.30 - 1.30pm

The practice will be closed 12.30 - 1.30pm each Wednesday for staff training.

If you are arriving for a pre-booked appointment during this time, please just take a seat in the waiting room.

If you phone the practice when it is closed for staff training, you will be provided with a number to call if you require emergency GP assistance. For all other calls, please ring back when we re-open at half past one.

Self Check In now available

You may now check into your appointments using our Self Check In machine in the main waiting room. This is an optional service but patients may find it helpful if there is a queue at the reception desk. However in the case of any problems using the Self Check In machine, please let the receptionist know.

Patient Results - Best to Telephone

In our practice, clinicians are able to organise certain tests inhouse - we can check blood results, as well as take sputum, urine or stool samples and swabs when clinically required. The doctors are also able to refer patients to hospital for x-rays, ultrasound scans and MRI scans as required.

The results of the tests that your doctor or nurse have arranged return to the practice and you are able to contact us to find these out. We recommend you telephone the practice for your results rather than ask for them at reception desk. This is because it is more confidential. If you ask for your results at our reception desk, your conversation with the receptionist may be overheard by others. You may ring for your results after 10.00 am each day.

We do understand that sometimes a patient may not be able to telephone the practice, for example if they do not have a telephone or cannot use one, and if this is the case we will always try to maintain confidentiality at our reception desk.





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