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Please Order Your Prescriptions By Email
Our phone lines are extremely busy. For patient safety during the pandemic, our reception desk is still closed, which means that we are taking hundreds more telephone calls each week than we used to.
We are therefore requesting that all patients who have access to email make their prescription requests this way rather than telephoning.
Our email address is email@example.com – please include your name, date of birth and address in your email.
We will of course accept telephone requests for patients who do not have access to email. However, we hope that all patients who have access to the internet and are reading this message will kindly email us their requests.
This will help free up our telephone lines for patients who require medical assistance and treatment.
Thank you for your assistance.
Covid-19 Pandemic One Year On - Thank You Everyone
One year on from the start of the Covid-19 lock down, we would like to take a moment to say a massive thank you to our community for the support and care you have shown us.
Whilst 'Normal' is still someway in the distance and our services are still restricted and reduced, our patients are helping us to keep going and keeping smiles on our faces!
Telephone Scams - Please Be Aware
We have been made aware of a new telephone scam. Patients have been called by a group identifying themselves as 'My Healthcare'. The person calling asked about the patient's prescriptions, then for banking details. The NHS will never request banking details from its patients.
No matter how authentic a phone call seems please do not give your banking details out to an unknown caller.
New MacMillan funded service ‘Improving the Cancer Journey’
Being diagnosed with cancer can be overwhelming and many people don’t know where to go for support. NHS Lothian and Macmillan Cancer Support want to offer everyone diagnosed with cancer (including families and carers) access to the support they need. This service can be accessed by people at any point during their cancer journey.
Here are some of the things they can support with:
• Money or housing worries
• Caring responsibilities
• Physical concerns
• Emotional Concerns
• Other types of support
Anyone can refer into this service. This includes people affected by cancer, or anyone working with people affected by cancer.
Due to COVID-19 guidance and to keep everyone safe, the service is offered over the telephone or by video call. If you would like to find out more about how they can help or to book an appointment, please contact them:
Tel no: 07977307286 / 07929784315
Email : firstname.lastname@example.org
You can download their poster by clicking Improving the Cancer Journey.
Royal Hospital for Sick Children ('The Sick Kids') Closing on 23rd March
Children's Accident and Emergency is moving to the new Royal Hospital for Children and Young People, which is located at 50 Little France Crescent, Edinburgh, EH16 4TJ
The main switchboard telephone number is 0131 536 1000. In an emergency please dial 999.
Covid-19 Vaccinations for Unpaid Carers
You qualify as an unpaid carer and can self-register for the vaccine if:
You are 16 to 64 years old;
You provide face-to-face care and support to one or more family members, friends or neighbours;
The care you provide is not part of a contract or voluntary work;
If caring for someone under 18, they are affected by a disability, physical or mental ill health; and
You have not already received your first COVID-19 vaccination or vaccination appointment letter.
If all of these apply to you, you can register either online at https://register.vacs.nhs.scot/ or via the Covid vaccination helpline (0800 030 8013) from Monday 15 March.
You can read more about unpaid carers in this Information Leaflet from the Scottish Government.
Covid-19 Vaccination at Strathesk Medical Practice
Across Lothian, vaccination of the following groups of people is taking place at GP Practices:
- People over 80 years of age
- People aged 75-79
- People who are clinically extremely vulnerable (shielding)
- We have now completed the first round of vaccines for these patients in our practice.
Invitations to mass vaccination centres and visits to housebound patients are being administered nationally and are separate from the GP programme.
If you have received an appointment for a vaccination centre that is not suitable or you have not been sent an appointment yet but believe that you should have, then please do not telephone our practice as unfortunately we are unable to assist. Instead, you should visit this NHS Inform page.
We are very grateful for your patience while you wait your turn.
For more information about the vaccination programme please see:
NHS Lothian’s Vaccine Hub on their website
Self Isolation Advice - Understanding Self Isolation and Support
Please watch the video below to learn about self isolating during the coronavirus pandemic. This video is also available in British Sign Language, Polish, Arabic, Urdu, Bengali, Cantonese, Mandarin and Kurdish - click on the language you would like to view.
Midlothian Young People's Advice Service (MYPAS) Digital Drop-in
MYPAS Digital Drop-in runs Mondays to Fridays, 3.30pm – 5.30pm
This is open to young people in East Lothian and Midlothian.
To access the drop-in, visit their website www.mypas.co.uk between 3.30pm and 5.30pm and click on the “chat now” tab that will appear on the right-hand side of the front page.
A MYPAS staff member will be available online to give advice and information on matters relating to young people’s health and wellbeing.
Self Isolation Guidance
It is vital that anyone who is asked to self-isolate or is awaiting a COVID-19 test result follows the self-isolatation guidelines. Unfortunately we have had a few instances in the past week where people have been asked to self-isolate, but have attended the practice. This put our patients, our staff and the wider community at risk.
It is a finable offence to break these guidelines and your practice can take matters further if guidelines are broken.
If you feel you need urgent medical care please call us before attending the practice.
For more information on self-isolating please follow this link:
Waiting Room Now Open For Booked Appointments
Our waiting room has now reopened. You should only enter the Health Centre if you have an arranged appointment. Please do not arrive more than five minutes before your appointment time. Masks must be worn at all times. The reception desk is not open and you should check into your appointment using our self check in machine. Please sanitise your hands before you use the self check in machine and before you sit down. You will see that the waiting room is marked out into individual areas for patients to sit in. Please stay within your own zone, and do not leave the waiting room. The clinician you are due to see will collect you from the waiting room
New Minor Injuries service
You can now telephone 111Monday to Sunday from 8am to 8pm for assistance with minor injuries:
This service is for patients 8 years old and over (Children under 8 years old with a minor injury should attend one of the services at the Royal Hospital for Sick Children, Western General Hospital or St John’s Hospital, but if under 1yr should attend the Emergency Department at RHSC or SJH).
If you do need to be examined in person, Call MIA will arrange a suitable appointment at a minor injuries service so you don’t need to wait when you attend.
- Injuries, which should be less than 14 days old.
- Wounds less than 24 hours old with controlled bleeding with or without foreign body
- Foreign body in nose or ear
- Crush injury to fingers /toes with no wound
- Ring removal from fingers /toes
- Minor burns or scalds (not involving hands, face or genitals)
- Head and face injuries (not including those involving loss of consciousness, vomiting, disturbed vision, altered behaviour, reduced consciousness or patients with an underlying haematological condition or on an anticoagulant medication)
- Eye injuries (not including an injury which has caused visual disturbance or a penetrating injury)
- Limb injuries (below shoulder or below knee)
- Animal bites including insect bites & stings
- Patients with fracture that require review after being treated outwith NHS Lothian
- Animal bites with localised swelling and no evidence of allergic reaction.
Please be aware that you may need to wait in a queue when you telephone the service - however, the wait will be far less than attending Accident and Emergency.
If you telephone our practice with a minor injury you may be advised to use this service.
When you telephone the service you will initially be offered a video consultation with a Nurse Practitioner, who will either give you self care advice or book a face to face appointment for you.
This service replaces the Minor Injuries Assessment pilot service that launched earlier this year.
Visit services.nhslothian.scot/CallMIA for more details.
Coronavirus - go to our coronavirus page for up to date information.