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Requesting Prescriptions Online Via My Surgery Website
Please note that we are no longer accepting prescription requests from https://www.mysurgerywebsite.co.uk/secure/prescriptionsl.aspx?p=s77271
If you attempt to use the service, you will see a message asking you to email your prescription requests to email@example.com instead.
You may also register with our alternative online prescription service Patient Access. To register for Patient Access, please follow the instructions on our Prescription Page.
We are sorry, but due to Data Protection Legislation, we are not permitted to email patients who currently use the My Surgery Website system to let them know we are no longer using this service. This is a third party service and when patients signed up for this service, the company did not ask for permission for our practice to be able to email patients when they registered. We apologise for any inconvenience but are obliged to follow data protection laws.
Flu Vaccination Update
The way you will get your flu vaccine this year has changed.
People aged 70 or over will now be sent a letter by the national booking system with details of an appointment at a vaccination centre.
From now on, GP practices will not administer the Flu jab. Across Scotland, Health and Social Care Partnerships are taking on this role in line with the GP Contract agreed by BMA Scotland on behalf of Scottish GPs. This change has been agreed to relieve pressure on GP practices. As a result your local practice will not offer any flu vaccinations or handle any booking queries for people in eligible groups.
Instead, the flu vaccine will be delivered by the four Health and Social Care Partnerships in Lothian - East Lothian; Midlothian; Edinburgh and West Lothian.
If you require further information or you need to rearrange your appointment, please contact the helpline on your appointment invitation or the local enquiry line on 0300 790 6296.
Please do not contact our practice regarding your flu vaccination as unfortunately we are unable to help.
You can find out more on the Midlothian Health and Social Care Partnership web page and NHS Inform.
Midlothian Health and Social Care Partnership Will Arrange Flu Vaccination Appointments This Year
This year all flu vaccinations in Midlothian are being administered by centrally. This means that your GP will not have any input regarding when or where your flu vaccination (or any possible future Covid booster vaccinations) will be given. You will not receive your vaccination at our practice, instead there will be dedicated vaccination centres in Midlothian.
If you are eligible for a vaccination you will receive a letter with appointment details. There will be a dedicated telephone helpline and online service if the appointment you receive is not suitable. Please look at your letter for details when it arrives.
Patients who are housebound will also receive letters which will include information on how to arrange house visits.
Please Book a PCR Test if you have Covid symptoms - Lateral Flow Tests are not suitable
Do you have any of the symptoms of Covid?
• A new continuous cough
• A high temperature
• Loss of sense of taste and smell
Increasingly, patients with Covid are presenting with:
• Cold and flu symptoms – sore throat, runny nose, feeling generally unwell
If you have any of these symptoms, you must self isolate and arrange a PCR test, even if you have taken a Lateral Flow Test and it is negative.
Lateral Flow Tests should only be used as a check if you have no symptoms.
If you feel you need to speak to a doctor regarding your symptoms, for example if you think you have a chest infection, you may book a GP telephone appointment.
You must stay at home and self isolate until you have your PCR result - please do not come to the health centre or go to the pharmacy.
You can book your PCR test at a local mobile unit:
Drop in appointments are available at:
Poltonhall Recreation Ground car park, Polton Avenue, Road, Bonnyrigg, EH19 2NU –
• Until Friday 3 September, Monday to Friday only, 10am - 5pm
Loanhead Leisure Centre car park, George Avenue, Loanhead, EH20 9LA
• Mondays to Thursdays 9:30am - 2:30pm (not Fridays)
• Saturdays and Sundays 10am - 5pm.
See the Midlothian Council website for up to date information on testing units:
Bookable appointments are available at:
Ramsay Croft car park
Old Edinburgh Road
Dalkeith EH22 1JD
It is open from 8am - 8pm every day by appointment only.
You must visit the government website to book your appointment :
If you are unable to travel to a testing centre, you can arrange for a test to be posted to your home by visiting https://www.gov.uk/get-coronavirus-test
Patients who cannot access the internet can telephone 119 to arrange their PCR test.
Why Are GP Practices Still Working Differently?
Phoning for Prescription Requests - Please Telephone after 10am and Choose Option 3
As of Monday 16th August the practice will have a phone line solely for prescription requests, which will open at 10am and run through until 6pm.
We hope that this will reduce phone line waiting time for other medical issues you may be contacting us about.
Please listen carefully to the phone message when you contact the practice as we will be unable to process prescription requests on the other lines an you will be asked to redial.
Don't forget that you can also request prescriptions via email - simply send your request to firstname.lastname@example.org
Covid Vaccinations now available for Sixteen and Seventeen Year Olds
Drop in clinics at mass vaccination clinics will now see any patient aged 16 plus.
16-17 year old patients will receive Pfizer-BioNTech vaccine.
Midlothian patients can attend Gorebridge Mass Vaccination Clinic at Gorebridge Leisure Centre, Hunterfield Road, EH23 4TX
Opening hours for Gorebridge are 08:00am - 19:00.
Further details for drop in clinics and can be found here: Vaccination Clinics.
Drop In Covid Vaccinations Available from Various Locations Across Lothian
To find out about drop in Vaccination Clinics, visit https://www.nhslothian.scot/Coronavirus/Vaccine/Pages/Drop-in-Clinics.aspx
You don't need to be registered with a GP to get your first vaccine at a drop-in clinic. You can get your first dose, or your second if it's been more than 8 weeks since your first dose.
Covid Vaccination Status Certificates
If you require proof of your vaccination status then you should visit :
If you are unable to access this website or require a printed copy to be sent to you, you should telephone the COVID-19 Status Helpline on 0808 196 8565. The helpline is open every day from 10.00am to 6.00pm.
This service is only available for vaccinations received in Scotland. Those under the age of 16 will not be eligible for a vaccine status letter.
If you have received your first, second or both doses in another country your request should be made to the country the vaccination was administered.
You do not need your record to be ‘stamped’ by NHS Scotland or any NHS Health Board – this is no required. No request for this should be made to local boards.
Please do not contact our practice or the Health Board regarding Covid Vaccination Status Certificates as we are unable to provide suitable proof of your vaccination status. For full details on Covid Vaccination Status Certificates, please visit the website above.
It's OK to Ask
It’s important to know what’s going on with your own healthcare. When you understand what's going on with your health, you can make better decisions around your care and treatment. Knowing the right questions to ask can make all the difference.
Follow this link to help you get the most out of your next appointment:
At this time of year, hayfever can be particularly troublesome. We have therefore created an information sheet with advice on medications to try, and when you should seek medical advice from the practice. Please click here to read the sheet.
Please Order Your Prescriptions By Email
Our phone lines are extremely busy. For patient safety during the pandemic, our reception desk is still closed, which means that we are taking hundreds more telephone calls each week than we used to.
We are therefore requesting that all patients who have access to email make their prescription requests this way rather than telephoning.
Our email address is email@example.com – please include your name, date of birth and address in your email.
We will of course accept telephone requests for patients who do not have access to email. However, we hope that all patients who have access to the internet and are reading this message will kindly email us their requests.
This will help free up our telephone lines for patients who require medical assistance and treatment.
Thank you for your assistance.
New MacMillan funded service ‘Improving the Cancer Journey’
Being diagnosed with cancer can be overwhelming and many people don’t know where to go for support. NHS Lothian and Macmillan Cancer Support want to offer everyone diagnosed with cancer (including families and carers) access to the support they need. This service can be accessed by people at any point during their cancer journey.
Here are some of the things they can support with:
• Money or housing worries
• Caring responsibilities
• Physical concerns
• Emotional Concerns
• Other types of support
Anyone can refer into this service. This includes people affected by cancer, or anyone working with people affected by cancer.
Due to COVID-19 guidance and to keep everyone safe, the service is offered over the telephone or by video call. If you would like to find out more about how they can help or to book an appointment, please contact them:
Tel no: 07977307286 / 07929784315
Email : firstname.lastname@example.org
You can download their poster by clicking Improving the Cancer Journey.
Royal Hospital for Sick Children ('The Sick Kids') Closing on 23rd March
Children's Accident and Emergency is moving to the new Royal Hospital for Children and Young People, which is located at 50 Little France Crescent, Edinburgh, EH16 4TJ
The main switchboard telephone number is 0131 536 1000. In an emergency please dial 999.
Covid-19 Vaccinations for Unpaid Carers
You qualify as an unpaid carer and can self-register for the vaccine if:
You are 16 to 64 years old;
You provide face-to-face care and support to one or more family members, friends or neighbours;
The care you provide is not part of a contract or voluntary work;
If caring for someone under 18, they are affected by a disability, physical or mental ill health; and
You have not already received your first COVID-19 vaccination or vaccination appointment letter.
If all of these apply to you, you can register either online at https://register.vacs.nhs.scot/ or via the Covid vaccination helpline (0800 030 8013) from Monday 15 March.
You can read more about unpaid carers in this Information Leaflet from the Scottish Government.
Covid-19 Vaccination at Strathesk Medical Practice
Across Lothian, vaccination of the following groups of people is taking place at GP Practices:
- People over 80 years of age
- People aged 75-79
- People who are clinically extremely vulnerable (shielding)
- We have now completed the both rounds of vaccines for these patients in our practice.
Invitations to mass vaccination centres and visits to housebound patients are being administered nationally and are separate from the GP programme.
If you have received an appointment for a vaccination centre that is not suitable or you have not been sent an appointment yet but believe that you should have, then please do not telephone our practice as unfortunately we are unable to assist. Instead, you should visit this NHS Inform page.
We are very grateful for your patience while you wait your turn.
For more information about the vaccination programme please see:
NHS Lothian’s Vaccine Hub on their website
Self Isolation Guidance
It is vital that anyone who is asked to self-isolate or is awaiting a COVID-19 test result follows the self-isolatation guidelines. Unfortunately we have had a few instances in the past week where people have been asked to self-isolate, but have attended the practice. This put our patients, our staff and the wider community at risk.
It is a finable offence to break these guidelines and your practice can take matters further if guidelines are broken.
If you feel you need urgent medical care please call us before attending the practice.
For more information on self-isolating please follow this link:
Waiting Room Now Open For Booked Appointments
Our waiting room has now reopened. You should only enter the Health Centre if you have an arranged appointment. Please do not arrive more than five minutes before your appointment time. Masks must be worn at all times. The reception desk is not open and you should check into your appointment using our self check in machine. Please sanitise your hands before you use the self check in machine and before you sit down. You will see that the waiting room is marked out into individual areas for patients to sit in. Please stay within your own zone, and do not leave the waiting room. The clinician you are due to see will collect you from the waiting room
New Minor Injuries service
You can now telephone 111Monday to Sunday from 8am to 8pm for assistance with minor injuries:
This service is for patients 8 years old and over (Children under 8 years old with a minor injury should attend one of the services at the Royal Hospital for Sick Children, Western General Hospital or St John’s Hospital, but if under 1yr should attend the Emergency Department at RHSC or SJH).
If you do need to be examined in person, Call MIA will arrange a suitable appointment at a minor injuries service so you don’t need to wait when you attend.
- Injuries, which should be less than 14 days old.
- Wounds less than 24 hours old with controlled bleeding with or without foreign body
- Foreign body in nose or ear
- Crush injury to fingers /toes with no wound
- Ring removal from fingers /toes
- Minor burns or scalds (not involving hands, face or genitals)
- Head and face injuries (not including those involving loss of consciousness, vomiting, disturbed vision, altered behaviour, reduced consciousness or patients with an underlying haematological condition or on an anticoagulant medication)
- Eye injuries (not including an injury which has caused visual disturbance or a penetrating injury)
- Limb injuries (below shoulder or below knee)
- Animal bites including insect bites & stings
- Patients with fracture that require review after being treated outwith NHS Lothian
- Animal bites with localised swelling and no evidence of allergic reaction.
Please be aware that you may need to wait in a queue when you telephone the service - however, the wait will be far less than attending Accident and Emergency.
If you telephone our practice with a minor injury you may be advised to use this service.
When you telephone the service you will initially be offered a video consultation with a Nurse Practitioner, who will either give you self care advice or book a face to face appointment for you.
This service replaces the Minor Injuries Assessment pilot service that launched earlier this year.
Visit services.nhslothian.scot/CallMIA for more details.
Coronavirus - go to our coronavirus page for up to date information.