Urgent Requests

Phone reception who will pass your request to a GP. Priority will be given for prescriptions that cannot be missed e.g. diabetic medications, inhalers, angina spray and epilepsy medication. If your medication can be safely missed for a few days we may issue your prescription routinely. 

We will not issue urgent prescriptions for items that can be bought over the counter. 

If the surgery is closed you can take your repeat prescription counterfoil to your pharmacy and they can issue you with a small quantity until your repeat prescription is issued. 

If a doctor is issuing a prescription urgently for you on the day, such as an antibiotic, please try to allow at least four hours before going to collect your prescription. 


Non Urgent Repeat Requests

**COVID-19 - We are not accepting paper requests and you can't collect your prescription from the practice - please email your requests to the practice if possible. **

You can reorder your prescriptions up to 2 weeks in advance by:

Please allow at least one week between requesting and collecting your prescription (not including weekends and bank holidays). Special prescriptions that are not on your repeat list make take longer and you may be asked to make an appointment to discuss these. 


Collecting prescriptions

Please let us know which pharmacy you would like us to send your prescription to.  


Hospital Discharge

If you have attended a hospital clinic or been discharged from hospital you will usually be given enough medication for 7 days.

If the hospital has given you a letter for us please don't come to the practice to hand it in or ask a pharmacy to give it to us as they are not able to do this. You can post it to us or email a scan/photograph of the letter to prescription.s77248@nhslothian.scot.nhs.uk

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